Terms and Conditions

TERMS AND CONDITIONS

Welcome to VetMarts! These terms and conditions outline the rules and regulations for the use of our website and services.

By accessing this website, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, please do not use our website.

License

VetMarts and/or its licensors own the intellectual property rights for all material on this website. You may view and/or print pages from https://www.vetmarts.com for your personal use, subject to the restrictions set out in these terms and conditions.

Platform Use

VetMarts is a multi-vendor platform that facilitates transactions between buyers and independent vendors. By purchasing products through VetMarts, you agree to comply with our terms and conditions as well as those set by the respective vendors.

Account Registration

To access certain features of the website, you may be required to register an account. Vendors must provide a registered business ID (tax ID) and an Egyptian Veterinary Syndicate ID to confirm their identity. Customers and vendors are responsible for maintaining the confidentiality of their account information.

Product Listings and Availability

Products are listed by independent vendors. While we strive to ensure product availability, VetMarts does not guarantee that all products will be in stock at all times. Vendors may modify or discontinue products without prior notice.

Pricing and Payment

Prices for products are set by the respective vendors and may change without notice. Payments are processed through secure payment gateways. VetMarts does not store any payment information on our servers.

Shipping and Delivery

Shipping and delivery are managed by the vendors. VetMarts is not responsible for shipping delays, damages, or lost packages. Any issues related to shipping should be addressed directly with the vendor.

Returns and Refunds

Returns and refunds are handled according to the policies set by the vendors. VetMarts is not responsible for processing returns or refunds. Customers should refer to the vendor’s policies and contact them directly for any return or refund requests.

Intellectual Property

All content on the VetMarts website, including text, images, graphics, logos, and software, is the property of VetMarts and is protected by copyright laws. You may not reproduce, distribute, or create derivative works from any content on our website without prior written permission.

Limitation of Liability

VetMarts, its affiliates, and employees are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products purchased through our platform.

Indemnification

You agree to indemnify and hold VetMarts, its affiliates, and employees harmless from any claims, liabilities, damages, and expenses arising from your use of our website or violation of these terms.

Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

Changes to Terms

We may update these terms and conditions from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about these terms and conditions, please contact us.

Effective Date: June 2024