Return and Refund

Return and Refund Policy for VetMarts

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RETURN AND REFUND POLICY

At VetMarts, we aim to ensure customer satisfaction. Our return and refund policies are determined by the individual vendors on our platform. Please review the specific policies provided by the vendor from whom you purchased the product.

Initiating a Return or Refund

To initiate a return or refund, follow the instructions provided by the vendor. Ensure you adhere to their guidelines regarding the condition of the product, reasons for return, and timeframes.

Vendor Responsibilities

Each vendor on VetMarts is responsible for managing their return and refund processes. VetMarts is not liable for returns or refunds but will assist in facilitating communication between customers and vendors if necessary.

Legal Compliance

Return and refund processes may be subject to the laws and regulations of the country where the purchase was made. Customers are encouraged to familiarize themselves with applicable consumer protection laws.

Contacting Support

For any specific concerns or inquiries about returns and refunds, please contact our customer support team. We are here to assist you and ensure your satisfaction.

Policy Updates

This return and refund policy may be updated from time to time. Please review it periodically for any changes.

Effective Date: June 2024